Commercial
Condo, townhouse and multi-unit plumbing
Under one roof, a single plugged stack or seized valve can reach several stacked suites. We find the source quickly and isolate it with the least disruption to residents.
- Stack and branch line clogs cleared from the right access point
- Leaks traced between units and floors
- Riser and unit shut-off valves replaced
- Notices and timing worked out with the manager
- Licensed plumbing trade
- Camera before digging
- Written job notes
- Phone-only booking
Problems that spread between units
- A kitchen stack blocked on a lower floor, pushing water up into a lower unit sink
- Water dripping through a ceiling from a unit above
- Shut-off valves that will not close, so the whole riser has to be drained
- Low pressure or no hot water on upper floors
- Sewer odour in hallways from dry traps or a cracked vent
How we trace a shared-building leak
- Start in the unit where water appears and work upward and sideways
- Check tub and shower surrounds, toilet seals, dishwasher and washer hoses above
- Use moisture readings and, where needed, small inspection openings
- Confirm the source by running the suspected fixture while watching below
- Write up the source and the repair for the board or manager
Valve and riser work
Many older Whitby townhouse and low-rise complexes were built with gate valves that seize after years without use. Replacing them with quarter-turn ball valves means a single unit can be shut off for a faucet change instead of an entire stack. We plan riser shutdowns with the manager so residents get notice ahead of time.
- Unit isolation valves added where none exist
- Pressure-reducing valves checked when upper floors see high or low pressure
- Trap primers checked on garage and storage room floor drains
Information that helps us move fast
- Location of the mechanical room and riser shut-offs
- Unit numbers above and below the affected unit
- Any past leak reports for the same stack
- Contact for the person who can authorize the work
Common questions
Who covers damage from an upstairs leak?
That comes down to the condominium declaration plus each party’s insurance. We document the source so the board and insurers have clear facts.
Can you add shut-offs to every unit?
Often, yes. We can survey the building and price the work by stack so it can be phased.