Water Service Line Replacement in Whitby
Your water service is the buried pipe between the Region curb valve and the meter inside. When it leaks or is undersized, everything inside the house suffers.
- Water Service Line Replacement handled by a licensed plumber
- Cause found and shown to you before any repair
- Price explained before work starts
- Tested, cleaned up and written down when finished
- Licensed plumbing trade
- Camera before digging
- Written job notes
- Phone-only booking
Signs, filed under symptoms
- Wet spot on the lawn along the service path
- Low pressure throughout the whole house
- Lead or galvanized service in an older home
- A curb stop that will not close
How the job is handled
We confirm the material at the point it enters the basement. Older homes may have lead or galvanized service; newer ones have copper or plastic. Replacement is done by trenching or by boring under the lawn and driveway, depending on site conditions and the length of the run.
Ontario One Call locates are arranged before digging, and we coordinate with the Region of Durham for the public portion of the line.
Signs you need this work
- Low pressure everywhere in the house
- Wet patch in the lawn between the street and the house
- Old lead or galvanized service line
- Leak at the main shut-off on the foundation wall
What the plumber brings
Tools and parts that come in from the truck for this kind of call, so the fix can usually be made on the first visit:
- Locator and utility markings
- Pipe-bursting or trenching tools
- Type K copper or PE service tubing
- New main valve and fittings
The job, step by step
- 01
Locates are booked and the route is marked
- 02
The Town is contacted about the municipal side and curb stop
- 03
A trench or two pits are dug at either end
- 04
New line is pulled in and connected at the curb and foundation
- 05
New main shut-off is set, the line is flushed and pressure-checked
Symptom, cause and fix
| What you see | Usual cause | What we do |
|---|---|---|
| Lead service line | Older homes before modern materials | Replace the private portion; ask the Region about the public side |
| Leak in the yard | Corroded line or failed joint | Locate and repair or replace |
| Old main valve seized | Gate valve stuck | Install a new full-port ball valve |
Local card: Whitby houses
Houses here that predate about 1955 deserve a look at what the service pipe is made of. The Region of Durham has provided information on lead service lines and water testing; check their current guidance.
The visit, in order
- Service material and size confirmed
- Locates arranged and municipal side coordinated
- New line trenched or bored
- Connection, flushing and pressure test
Ring us when
Call if pressure is poor throughout the house or you suspect an older material at the meter.
Common questions
Who pays for the municipal side?
Usually the line splits at the lot boundary. Confirm the arrangement with the Region of Durham.
Can it be done without digging up the driveway?
Often yes, using boring methods. Site conditions decide.